Thank you for visiting www.twowaits.com, (the “Site”). Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the way your information is collected and used at www.twowaits.com. Your membership in and use of www.twowaits.com indicates your understanding of and agreement with, the policy expressed herein.
Some of our website functionality can be used without revealing any personal information, though for features or services related to the Online Course, personal information is required. If you do not use these specific features or services on the Site, then the only information we collect will be Non-Personal Information (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed. In order to access certain features and benefits on our Site, you may need to submit Personally Identifiable Information (i.e., information that can be used to identify you). Personally, Identifiable Information can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Twowaits. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.
WHAT YOU CONSENT TO BY USING OUR SITE
Please understand that by submitting any Personally Identifiable Information, including but not limited to your e-mail id and phone number, to us, you consent and authorize us, our affiliates & our associate partners to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties etc. And Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Twowaits.com & associate partners for the above mentioned purposes. You further authorize us to send sms/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us. Please note that if you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide with the services that can be offered on our Site.
WHAT INFORMATION WE COLLECT
We gather two types of information about users through the Site:
When users come to our Site, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address of users Internet Service Provider and the geographic location of his or her point of connectivity.
You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. If you reject our cookies, many functions and conveniences of this Site may not work properly.
Personally Identifiable Information.
We collect Personally Identifiable Information that you provide to us when you sign-up for email updates or Online Courses, participate in our public forums, send us email messages, and/or participate in Online Courses or other services on our Site. Among other things, we may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific course and/or services you select, send you updates about Online Courses offered by Twowaits or other Twowaits events, and send you email messages about Site maintenance or updates, among other things.
Twowaits may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email address.
Twowaits may offer public forums from time to time (the Forums) where you can share comments and thoughts. In order to participate in the Forums, you may be required to register with us and/or provide us with Personally Identifiable Information such as your name and email address. Personally Identifiable Information shall not include any information posted or sent by or to you via any public Forum.
Participation in Online Courses.
From time to time, Twowaits may offer you the opportunity to participate in an Online Course on or through the Site. If you desire to participate in a course, you will be asked to provide us with certain information necessary to conduct such a course. This information may include, among other things, your name and email address.
Twowaits may offer you the ability to verify your identity for selected classes. In order to enroll for these services, you may be required to provide us with Personally Identifiable Information such as your name, address, a headshot taken using a webcam, a photo identification document, and a sample of your typing patterns.
Communications with Twowaits.
We may receive Personally Identifiable Information when you send us an email message or otherwise contact us.
Third Party Sites.
We may receive Personally Identifiable Information when you access or log-in to a third party site, e.g., Facebook, from our Sites. This may include the text and/or images of your Personally Identifiable Information available from the third party site.
Partner sites providing Online Course related tools and services to Twowaits users may collect non-financial individual level user data regarding the individual use of that partner site while engaged with such Online Course related activities, and the partner sites may share that data with Twowaits for the purpose of improving Twowaits services, the partner site services, and the individual education experience. This data includes information such as the amount of time spent on the partner site and pages viewed.
HOW WE USE THE INFORMATION
Please take some time to familiarize yourself with the different ways Twowaits uses the information that we gather.
We use Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Site. We may also use it for other business purposes.
Personally Identifiable Information.
We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Site or an Online Course. We may also archive this information and/or use it for future communications with you.
To facilitate your use of the Forums, we use Personally Identifiable Information collected during your use of the Forums. In addition, we may publish this information via extensions of our Platform that use third-party services, like mobile applications. We also reserve the right to reuse Forum posts containing Personally Identifiable Information in future iterations of this course or others, for the purpose of enhancing future course offerings. We may archive this information and/or use it for future communications with you and/or your designee(s), and/or provide it to the University or the instructor(s) associated with the Course. We may also use or publish posts submitted on the forums without using Personally Identification Information.
Participation in Online Courses.
We use the Personally Identifiable Information that we collect from you when you participate in an Online Course through the Site for processing purposes, including but not limited to tracking attendance, progress and completion of an Online Course. We may also share your Personally Identifiable Information and your performance in a given Online Course with the instructor or instructors who taught the course, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification or operation of the course, and with the institution or institutions with which they are affiliated. Also, we may archive this information and/or use it for future communications with you.
For services that require identity verification, we use the Personally Identifiable Information that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you.
Communications with Twowaits.
Communications with Twowaits Business Partners.
We may share your Personally Identifiable Information with business partners of Twowaits to receive communications from such parties that you have opted in to.
Disclosure to Twowaits Operations and Maintenance Contractors.
Our operations and maintenance contractors may have limited access to your Personally Identifiable Information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Online Course. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.
Government Authorities, Legal Rights and Actions.
Disclosure to Acquirers.
Twowaits may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Twowaits to which your Personally Identifiable Information relates.
In addition to above, Twowaits, at its sole discretion, may use or share video and/or audio interaction between instructor & user(s) or between users, for or with other users of the system including the Instructors or the participating institutes, or even publicly for purposes it may deem fit.
CONFIDENTIALITY & SECURITY OF PERSONALLY IDENTIFIABLE INFORMATION
UPDATING OR DELETING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We maintain a procedure in order to help you confirm that your Personally Identifiable Information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners.
You may also update your Personally Identifiable Information by logging into the Site and visiting your user account page. You may also contact us via firstname.lastname@example.org. We try to answer every email promptly, but may not always be able to do so. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com